Frequently Asked Questions (FAQs)

1. What is Seva Sanskar?

Seva Sanskar is a trusted online store offering authentic pooja essentials, spiritual items, brass idols, Rudraksha, Jap Mala, and more. We bring traditional values and premium quality together to fulfill your spiritual needs.


2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on all eligible orders across India. Additional COD charges may apply and will be visible during checkout.


3. How can I place an order?

You can browse through our website, select the desired items, add them to your cart, and complete the checkout process. If you need assistance, feel free to contact us.


4. What payment methods are accepted?

We accept payments via:

  • Credit/Debit Cards

  • UPI (Google Pay, PhonePe, etc.)

  • Net Banking

  • Cash on Delivery (COD)


5. Can I return or exchange an item?

Yes, we allow returns and exchanges under certain conditions. Please read our Returns & Refunds Policy for detailed information. Return requests must be made within 3 days of delivery.


6. How long does delivery take?

Orders are typically processed within 1–2 business days and delivered within 3–7 working days depending on your location.


7. Do you ship internationally?

Currently, we only ship within India. We are working to expand our shipping zones soon.


8. How can I contact customer support?

You can reach us through:
πŸ“ž Phone: +91 93414 68758
πŸ“§ Email: sevasanskar177@gmail.com


9. Are the Rudraksha and spiritual items authentic?

Yes, all our Rudraksha, Jap Mala, and spiritual items are 100% authentic, quality-checked, and sourced from trusted suppliers.


10. Can I customize pooja hampers or gift sets?

Yes, we offer customization on select pooja hampers and gift items. Please contact us with your requirements before placing the order.